Understand what is happening.
We reconstruct the history from CRM, emails and documents, verify findings against the sources and flag gaps.
Sources / connected history
Links retained. Sources available for review.
Example workflow / 120 requests
Example / from metric to source
25%
Gross margin · excluding VAT
Illustrative example · (120,000 − 90,000) / 120,000
27 Aug 2026 / first audit snapshot
Business history
made visible.
Next step / based on findings
01
Understand the data
01Data analytics / AXM
CRM, emails and documents form a picture of your business. See what is happening and where to act.
Find meaning in the dataFrom the first audit to daily decisions. We start with read-only access.
02Gather context
A CRM deal, an email thread and an invoice can describe the same event. We connect them and retain the original documents.
Stages, amounts and deal history
AI helps read scans and unstructured files. Ambiguous data needs review.
03Find the bottleneck
The biggest queue and the longest wait are different signals. Switch the metric to see how the priority changes.
The intake queue is largest: 44 requests
Example data: 120 requests across four queues. These numbers illustrate the method and do not describe clients.
04Verify the finding
Trace a metric back to a specific row. A purchase connects to a sale; a calculation connects to its source. We check the conclusions again.
In our first audit, a second check found a VAT accounting error. We corrected the calculation and report. A good chart still needs verification.
05First manufacturing pilot
We examined CRM history, emails, quotations and drawings. We found a queue of manual estimates and began preparing drafts for an engineer.
First audit snapshot: 27 Aug 2026. These figures describe the data and queue, not measured savings. We measure impact separately after deployment.
06From analysis to action
The findings in your data determine the next step.
We reconstruct the history from CRM, emails and documents, verify findings against the sources and flag gaps.
Purchase and sales margins, supplier terms, orders and receipts. We distinguish promises, shipments and payments.
Draft estimates, request records and reconciliation. We agree actions and permissions before connecting systems.
Summaries, queues and exceptions in your work chat or dashboard. Every metric has a source and a date.
07Start with a question
Where does time go? What happens to margin? Which orders are stuck? Choose an important question. We will agree the data, timeline and a verifiable result.
Discuss your projectWhen it is time to automateWe agree access, confidentiality and the scope of work in advance.